privacy policy

Governing Law

We are committed to protecting your personal information, and the rights set out in this policy reflect your rights under applicable law.

For the purposes of this policy, “applicable law” refers to:
(a) the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2013;
(b) the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) until it ceases to apply in the United Kingdom; and
(c) where relevant, any legislation ratifying or adopting the GDPR in the United Kingdom, together with any associated or supplementary data protection laws or regulations.

We acknowledge that, as an international business, some of our customers are resident in jurisdictions other than England and Wales. In certain circumstances, the local laws of these jurisdictions, when applicable, may grant customers rights in respect of the personal information they provide to us. We expect that the rights set out in this policy will also afford you such protection regarding your personal data.

For any further questions, please contact our Data Protection Officer at support@NorgesTryggHandel.com.

Disclaimer

NorgesTryggHandel.com collects important customer information in order to improve and personalise your shopping experience. This information enables us to communicate with our customers about our products, services, and promotions.

This Privacy Policy (“Privacy Policy”) set out below applies to the entire NorgesTryggHandel.com website (the “site”, “we”, “our”, or “us”). Terms such as “you”, “your”, and other similar expressions refer to our customers or the specific users of this website. By visiting and using this website, you agree to the practices described in this Privacy Policy.

Information Collected

When you place an order, submit account details, or take part in promotions or surveys on NorgesTryggHandel.com, our website collects personal information such as your name, email address, postal address, and payment information (credit card and bank account details). NorgesTryggHandel.com uses the information collected online to process and fulfil your order. In addition, your email address may be collected at various points on the website (including when you place an order) so that we can send you the necessary order-related emails, such as order and dispatch confirmations.

We also retain a record of your purchases, preferences, and membership details, which helps us improve your shopping experience. Analytics, such as website usage and traffic trends, are also collected to improve the design of our site, the products we offer, and the exclusive services we provide. At NorgesTryggHandel.com, we understand and acknowledge that customer information must be retained and used responsibly.

Please note: You are not required to provide information on our website. However, without the requested details, you may be unable to access certain features of the website, including visiting our showroom, placing an order, or using other member-exclusive services on NorgesTryggHandel.com.

Other Methods of Information Collection

Cookies

When you browse our website, your preferences are stored using temporary session cookies. Cookies allow our systems to gather information about your browser and analyse your browsing habits. We may also use technologies such as proprietary cookies to deliver online advertisements tailored to your interests.

Website users may accept or disable cookies at any time through their browser settings. If you choose to disable cookies, your user experience may be limited.

Website Statistics

Web data is collected to monitor user trends on our site. Analytical data such as server visits, traffic patterns, and page views inform us about the origin of our audience and how it interacts with us online. This type of information collected does not personally identify individual users of the website.

In addition, like most websites, our site may use “web beacons”, “tracking pixels”, or other tracking technologies to study user actions via non-personal data. These data may be combined with similar information collected from other users to enhance the products and services of NorgesTryggHandel.com, as well as the overall website experience.

Information Sharing with Third Parties

NorgesTryggHandel.com may also share your personal and/or non-personal information, including your name, address, email address, and any transactions conducted on our site or offline, with advertising partners and third-party service providers in order to deliver interest-based advertisements when you visit certain other websites. Our advertising partner anonymises the data we provide.

NorgesTryggHandel.com will never rent or sell your email address. We do not share your credit card information with third parties, except for payment processing and in accordance with the law.

If, for any reason, you choose to access a third-party website linked to ours, you do so at your own risk. We are not responsible for how these third parties collect, use, secure, or disclose the information you provide to them.

Age Restrictions

NorgesTryggHandel.com is intended for users aged 18 and over. If you are under 18, you are not permitted to provide us with personal information.

Security

We employ leading physical, electronic, and administrative security measures to protect your personal information and payment data. These safeguards help us prevent fraud, unauthorised access, and ensure data accuracy.

In addition, we implement commercially reasonable measures to restrict access to your personal information by employees and business partners of NorgesTryggHandel.com, thereby ensuring the continued security of your personal data.

Changes to the Policy

NorgesTryggHandel.com may, at its sole discretion, modify this Privacy Policy in order to better serve its customers. Please review it regularly to stay informed of any updates.

Summary

NorgesTryggHandel.com takes your privacy seriously. When you contact us, we want our customers to feel assured that their personal information and payment details are protected. Just as we are committed to providing you with the best products, we are equally committed to providing a secure shopping experience.

The personal information we collect through our website enables us to better understand the interests of our audience and to continually enhance the services we provide.

For any questions or suggestions regarding our privacy standards, please email us at support@NorgesTryggHandel.com.